CUSTOMER TRACKING : SERVICE PROVIDER LISTINGS

Since 2003 we have made it our business to analyse, improve and build connections between customers and companies. Our managed analytics, coaching and training services are delivered across Europe, Asia, Australasia and Africa to some of the world's best known and loved brands. We unlock the intelligence embedded in your call recordings and data to provide actionable and practical insights. We use these insights to develop strategies that improve the customer journey across digital and voice channels, reduce repeat callers, increase sales effectiveness and identify blockages to a positive customer experience. The best news is that our proprietary POWER solution is vendor independent - so we work across all call recording platforms to provide actionable insights. KnowledgeSpace is dedicated to producing


Customer Tracking, Market & Social Research, Sales Support, Training & Coaching

Our goal is to provide a unique platform for collecting social media metrics. There are no shortage of tools, however our value is that our tool is free and powerful. Our one stop (free) shop allows users to gather data from websites and various social media platfors and to the best of our knowledge we are the only ones allowing users to create custom social media alerts. This project is in Beta and we will be more than happy to hear any advice or criticism. We are a startup sponsored by DigiPoll Ltd – one of Australasia’s leading public opinion polling companies. By combining traditional quantitative research with knowledge in social media analysis we aim to provide users with a means


Customer Tracking

insight engine brings together expertise from the consumer, shopper and retail perspectives to provide high quality and innovative research thinking. In today's competitive retail environment it is essential to have a true understanding of your shoppers' path to purchase and the influences acting on their category and brand decisions. We have been connecting brands with their shoppers for almost twenty years. In that time we have observed and interviewed thousands of shoppers, covering a diverse range of categories, channels and countries.


Customer Tracking

For over 15 years The Korn Group has been providing Australian companies and organisations with insights and learnings about Australian society. We understand the Australian psyche. We study, research and track the attitudes and trends that reflect Australian society. Each year we add to our vast library of studies seeking out new and emerging trends.


Customer Tracking

Fifth Quadrant is a Customer Experience Strategy, Design and Research company provide management consulting, industry analysis, customer experience design, customer research, data modelling, operational improvement programs and executive training programs, across voice, face-to-face, online, Social Media, smartphone apps, correspondence and video service channels. 


Customer Tracking